Printers can occasionally stop working as expected due to software glitches, network issues, or temporary system errors. When troubleshooting basic problems doesn’t help, resetting your printer can often restore normal operation and get you back to printing quickly.
This guide explains when you should reset a printer, the different types of resets available, and the simple steps to perform them safely.
When Should You Reset Your Printer?
A printer reset can help resolve a variety of issues, including:
- The printer is unresponsive or frozen.
- Print jobs remain stuck in the queue.
- The printer repeatedly displays error messages.
- Wireless or network connectivity problems.
- Slow printing or frequent interruptions.
- Incorrect printer settings after configuration changes.
Before performing a reset, ensure there are no hardware issues such as paper jams, low ink or toner levels, or loose cables.
Step 1: Restart the Printer
A basic restart is the quickest way to clear temporary errors.
- Turn off the printer using the power button.
- Unplug the power cable from the electrical outlet.
- Wait for 30 to 60 seconds.
- Plug the printer back in.
- Turn it on and allow it to complete its startup process.
This simple power cycle often resolves minor software glitches.
Step 2: Clear the Print Queue
A stuck print job can prevent your printer from working properly.
- On Windows, open Settings > Bluetooth & devices > Printers & scanners, select your printer, and clear any pending print jobs.
- On macOS, open System Settings > Printers & Scanners, select your printer, and remove paused or failed print jobs.
Once the queue is empty, try printing a test page.
Step 3: Reset Network Settings
If your wireless printer won’t connect to Wi-Fi, resetting the network settings may help.
Most printers allow you to reset network settings through the control panel or touchscreen menu.
After the reset:
- Reconnect the printer to your Wi-Fi network.
- Enter the correct network password.
- Verify that your computer and printer are connected to the same network.
Step 4: Restore Factory Settings
If software or configuration problems continue, restoring factory settings may resolve the issue.
Keep in mind that a factory reset removes customized settings, including:
- Wi-Fi configuration
- Saved network information
- User preferences
- Custom printer settings
After the reset, you’ll need to set up the printer again just as you did when it was new.
Step 5: Update Printer Drivers
After resetting the printer, make sure your computer is using the latest printer drivers.
Download and install the most recent drivers from your printer manufacturer’s support website. Updated drivers improve compatibility and help prevent future communication problems.
Step 6: Print a Test Page
Once the reset is complete, print a test page to confirm everything is working correctly.
Check that:
- The printer responds immediately.
- Print quality is normal.
- No error messages appear.
- Wireless or USB connections remain stable.
If the test page prints successfully, the reset has likely resolved the issue.
Tips to Keep Your Printer Running Smoothly
To reduce the need for future resets:
- Keep printer drivers and firmware up to date.
- Restart the printer occasionally.
- Use a reliable Wi-Fi connection.
- Clear completed print jobs regularly.
- Store the printer in a clean, dust-free environment.
- Replace ink or toner cartridges before they become completely empty.